Reminders

Reminders notify you in time before an item expires. They are timezone-aware and are delivered at 07:00 AM local time in your workspace timezone.

Setting Up a Reminder

1. Open an item and scroll to the Reminders section
2. Click Add Reminder
3. Choose the number of days before expiration (e.g., 30, 14, 7, 1)
4. Choose the notification channel

Available Channels

Delivery Logic

• Reminders are checked every hour by the cron job
• A reminder is triggered exactly once when the current day matches the configured threshold (days before expiration)
• Already sent reminders (with a sentAt timestamp) are not sent again
• If the time window has already passed (e.g., item already expired), the reminder is not sent retroactively

Notification History

On the item detail page, under Notification History, you can see which reminders were sent, when, and through which channel.

Recommended Configuration

For critical items, we recommend staggered reminders:

• 30 days before – via email (planning horizon)
• 7 days before – via Slack/Teams (action reminder)
• 1 day before – via email + Slack (final warning)